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Terms of Service

Last updated: March 2026

These Terms of Service ("Terms") govern your use of services provided by KILR Studios ("we", "us", or "our"). By engaging our services or accessing our website, you agree to be bound by these Terms.

1. Services

KILR Studios provides brand management, content creation, social media management, paid advertising, and lead generation services. The specific scope of services for each client is defined in a separate Service Agreement.

We operate on an exclusive region-based model. By engaging our services, you acknowledge that we will not provide the same category of services to a direct competitor in your geographic region for the duration of our engagement.

2. Client Responsibilities

As a client, you agree to:

  • Provide accurate and up-to-date information about your business
  • Respond to requests for feedback or approvals within agreed timeframes
  • Ensure all materials provided to us do not infringe on third-party rights
  • Maintain the confidentiality of any login credentials or platform access we provide

3. Payment Terms

Payment terms are outlined in your individual Service Agreement. Unless otherwise agreed:

  • Invoices are issued monthly in advance
  • Payment is due within 7 days of invoice date
  • Late payments may incur a fee of 1.5% per month on overdue amounts
  • Services may be suspended for accounts more than 14 days overdue

4. Intellectual Property

Upon full payment of all amounts owed, you will own the final deliverables created specifically for your business. KILR Studios retains ownership of all underlying tools, frameworks, templates, and methodologies used in delivering those services.

You grant KILR Studios a non-exclusive licence to use your brand assets, logo, and materials solely for the purpose of delivering the contracted services.

5. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement. This obligation survives termination of the agreement.

6. Limitation of Liability

To the maximum extent permitted by law, KILR Studios will not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability in any matter is limited to the fees paid in the three months preceding the claim.

We do not guarantee specific results from marketing campaigns, as outcomes depend on many factors outside our direct control including market conditions, ad platform algorithms, and business operational capacity.

7. Termination

Either party may terminate the engagement by providing written notice as specified in the Service Agreement. Upon termination, you are responsible for all fees incurred up to the effective termination date. We will provide a handover of assets and access within 14 business days.

8. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland.

9. Changes to Terms

We may update these Terms from time to time. We will notify active clients of material changes. Continued use of our services after any changes constitutes acceptance of the updated Terms.

10. Contact

For questions about these Terms, please contact us at hello@kilrstudios.com.au.

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