Privacy Policy

Last updated: March 2026

KILR Studios ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website or services.

1. Information We Collect

We collect information you provide directly to us, including:

Contact details (name, email address, phone number)
Business information (business name, industry, location)
Marketing and budget information submitted via our enquiry forms
Correspondence and communication records

We also collect certain information automatically when you visit our website, including IP address, browser type, pages viewed, and time spent on pages through standard analytics tools.

2. How We Use Your Information

We use the information we collect to:

Respond to enquiries and assess eligibility for our services
Deliver and manage contracted services
Send relevant communications about your account or services
Improve our website and service offerings
Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience and gather analytics data. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features.

4. Third-Party Services

We may use trusted third-party services to assist in delivering our business operations, including:

Form submission and lead capture tools
Email communication platforms
Analytics and reporting tools
Advertising platforms (Google, Meta)

These third parties only receive the information necessary to perform their specific function and are bound by their own privacy policies.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, or loss. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When information is no longer needed, we take reasonable steps to securely destroy or de-identify it.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal obligations)
Opt out of marketing communications at any time

To exercise these rights, contact us at hello@kilrstudios.com.au.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at hello@kilrstudios.com.au.